IOA is one of the best insurance broker teams I have ever worked with. They are proactive, extremely responsive, and truly look out for the best interest of our company. They partner with our management team to educate our staff about safety and help us create a safe environment in the workplace. I highly recommend the IOA team of experts.
We have worked with the IOA team for years and they have been a true partner for us supporting our workers compensation and liability insurance needs. They have made a significant financial impact in our companies by educating and training our operations team on the importance of safety for our team members and the bottom line.
We have worked with IOA for 10 years and are very happy with their professionalism and service. 3 things that stand out (1) we are getting optimal insurance programs, (2) best quotes possible, (3) rapid response, great service and excellent "best of class" suggestions to include safety programs, coverages like Foodborne Illness, Cyber, EPLI etc. Great team at IOA!
IOA's National Restaurant Division has helped me save money on all of my insurance. Also, their restaurant background really helps them understand my business which is very important.
Working with the IOA Insurance Service Team has been outstanding. They are very knowledgeable, have great attitudes, respond very quickly to my requests, and have several programs to help us improve safety in our locations.
IOA saved me over $40,000 in my first year on my Property/Liability Insurance, and improved my coverages at the same time. IOA also helped me get my Ex-Mod revised from 100 to 75 which is also saving me money. IOA's safety trainer Julie Beezley is amazing!
Getting into the Restaurant Franchise Captive Program was one of the best decisions I've made as a business owner. I have been in the program since its start in 2004 and the RFCP has done more to enhance my profitability than any other single thing I could have done. I couldn't be happier.
Our producer is one of the best in the business. Her attention to detail and immense knowledge is one of the reasons that I feel we started doing better overall with our WC cases. She is quick to step in and provide regular claim reviews with her team (who are amazing) to help us gauge how we are doing. If you happen to call them, they are ready to assist without any hesitation. Any interaction I have ever had with IOA insurance services is always positive.
I think the Restaurant Franchise Captive Program is an additional profit center. Unlike food sales, every dollar I get from the RFCP is 100% profit. Profits from the RFCP are equivalent to increasing sales volume by hundreds of thousands of meals.
The producers at IOA's National Restaurant Division are true partners in our Worker Compensation journey. They are always available and understand what we (as clients) go through. I truly appreciate the relationship we have with them. Also, IOA is staffed with great qualified individuals, who are always available to support with our needs. Thanks for making it easy for us!
I truly enjoy working with the team at IOA. They are extremely competent at their various jobs while being a true joy to work with. Their safety program aligns with our culture of Positive Energy and Delivering What We Promise. With their safety program we continue to save hundreds of thousands of dollars each year. I highly recommend working with the team at IOA!